Howell & Howell - Delivery Guide

As mentioned elsewhere, Picturecentric is part of the long-established Pictureframes Group, whose experience in shipping framed pictures is second to none.  A framed glazed picture is probably the most difficult item to ship securely and yet Pictureframes genuinely regularly ship all over the world without mishap.

This guide provides a brief overview of the procedures and pricing used for delivery.  Please note that with respect to pricing, these points apply to deliveries to UK mainland only.  The Highlands & Islands, Northern Ireland, the Channel Islands, Isles of Scilly and the Isle of Man may have different treatment and this is noted in the individual sections.  Deliveries outside the UK & Northern Ireland are quoted individually.  For details of shipping outside the UK, please email CustomerServices@picturecentric.biz.

Wherever practical, we use recycled materials for packaging.

Charges

The charge for packing and postage of Custom-Made items is £14.75 and this includes VAT.  If the order is for an item that is mounted but not framed then the charge is reduced to £9.50.

These rates are for mainland UK delivery. To all Scottish Islands, the Scilly Isles, Northern Ireland and the Channel Islands, the charge for any order is £29.75.

Delivery Dates and Times

We use couriers for all our UK and Northern Ireland deliveries.  They normally deliver between 08:00 and 17:00 Monday to Friday.  Please make sure that when you order you provide us with an address where there will be someone to sign for the package between those times.  See also 'Delivery Notification' below.

Delivery Notification

When your order is ready to be shipped, We will email you at the email address you provided us with when you placed the order to let you know when it is due to arrive.  If for any reason that is not convenient and no-one will be there to sign for the parcel, please let me/us know as soon as possible.

Delivery Method - UK

Our custom-made frames and mounts are packed using specially designed packaging to ensure that they arrive with you in good condition.  Where practical we use recycled materials.

All orders destined for the UK and Northern Ireland will be delivered by Interlink Express.